TED - Tom Wujec: Got a wicked problem? First, tell me how you make toast

NUUG
https://archive.org/details/TomWujec_2013G
Editor: Petter Reinholdtsen
Category: Samfunn
Uploaded:
Length: 0:09:06 (filler)
First broadcast: June 22, 2017, 5:48 a.m.

Making toast doesn’t sound very complicated — until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work. Learn how to run this exercise yourself, and hear Wujec’s surprising insights from watching thousands of people draw toast.

TED talk downloaded from The Internet Archive.